Infiniti MA of Norwood is proud to announce that it has received the Infiniti Award of Excellence for the year 2009. Infiniti Massachusetts of Norwood is the only Boston-Area dealership to have achieved this recognition for the past year.
The Infiniti Award of Excellence is a recognition program designed to honor those who contribute to building the Infiniti brand by consistently delivering a unique and personalized experience for their customers. This experience is measured in part by the Total Ownership Survey – a survey that your sales and service customers receive.
As a dealership that prides itself on excellent customer service and relations, we are honored to have reached this benchmark for the first time. We are extremely confident that as we continue along this path there will be many more to come. Infiniti Mass of Norwood thanks you – our loyal customers – for without your support would not have been possible.
The Award of Excellence not only recognizes and rewards Dealerships that excel in sales and satisfaction; it also reinforces the standards of excellence set for all by describing the key actions that will produce a powerful awareness of the Infiniti brand. Infiniti retailers have already established industry-leading standards for customer service, but the competition is getting tougher every year. The Award of Excellence is designed to keep our focus on raising the bar as we continue to build customer loyalty. That will be the key to our continued success and growth in the market place.
